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Privacy Policy

Alie Street takes our commitment to protecting your privacy seriously, and we treat any information you provide us with care. By visting our website you are accepting and consenting to the practices described in our Privacy Policy below.

About Tiffany Rose Ltd

This Website is operated by Tiffany Rose Ltd ("Alie Street", "We", "Us"), a company registered in England and Wales (Company No. 6893999) with a registered office at 2 Villiers Court, 40 Upper Mulgrave Road, Surrey, SM2 7AJ. Our Head Office address for all correspondence is:

Tiffany Rose Ltd
Typhoon Building
Oakcroft Road
Chessington
SURREY
KT9 1RH
United Kingdom

What Information We Collect

When you place an order with us we collect various information including your name, address, phone number, email address and credit/debit card details.

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We will never collect sensitive information about you without your explicit consent.

How We Use Your Information

We will ONLY use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998.

We will NOT e-mail you for marketing purposes unless you have given us your consent.

We will ALWAYS give you the chance to refuse any marketing email from us in the future.

We will NOT pass your details to any Third Parties for marketing purposes.

Data Security

The personal information which we hold (either directly or on our behalf by third parties such as payment gateways or merchant service providers) will be held securely in accordance with our internal security policy and any standards imposed by law, including PCI DSS.

Third Parties

In order to complete your order we will need to disclose some of your information (for example your Name and Address) to our delivery partners including Royal Mail, DHL, DPD and their affiliates.

Cookies

Cookies are small text files that are used to store small pieces of information. They are stored on your device when a website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

We also use online tools from Google called Analytics to understand how customers use our website and to provide a better service to you. This tool may involve setting (anonymous) cookies in your web browser. Click here for more information on Google's Privacy Policy.

Below is a description of the most common cookie categories:

  • Necessary cookies

    Necessary cookies are used to make a web site function properly, they are generally not used for tracking and are not shared between websites. On our website we use cookies to remember things like the country you are shopping from, the currency for any prices we show and items you would like to order.
  • Preference cookies

    Preference cookies enables the web site to remember information to customize how the web site looks or behaves for each user.
  • Analytical cookies

    Analytical cookies are not necessary but are used to collect important information on how a website is being used, identify issues and figure out what needs to be improved on the site and what content is useful. The information collected is in most cases anonymous, but some analytics services collect information that can be used to identify the user.
  • Marketing cookies

    Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements.

Cookie Settings

We use a Consent Management Platform to offer you the choice to allow or deny certain cookie categories which helps protect your privacy. You can change your cookie preferences any time by clicking here. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent.

Most modern Internet browsers (including Internet Explorer 8.0 and above, Mozilla Firefox 4.0 and above, Google Chrome and Microsoft Edge) include the option to run in a mode which does not leave cookies on your computer after you leave a website. You may wish to enable this mode without affecting your use of our Website. This mode is known as "InPrivate Filtering" in Internet Explorer, "Private Browsing" in Firefox and "Incognito" in Google Chrome. See the "Help" section of your Internet browser for more details.

Contact Us

The information we hold will be kept accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

If you have any questions/comments about privacy, please email us.